We know there can be some anxiety about having your hearing tested. You might be afraid of the process, you might be worried about the outcome...we understand.
It is our goal at Kenwood Hearing Center to work with YOU. To make YOU feel comfortable with every decision that you make. We are hear to serve you and we strive to make your experience in our office pleasant and enjoyable.
To ease your mind, if only a little bit, we want to share with you what happens when during your first appointment in our office.
STEP 1: We talk. We sit down with you and your companion and talk about what you are experiencing, your hearing and medical history, and most importantly, how you FEEL about what you are experiencing.
STEP 2: Using an otoscope, we take a look in your ears. We want to determine if any of the concerns you have are a result of an obstruction or damage to your ear canals or ear drums.
STEP 3: The test. You will be seated in a sound-proof room. You will wear headphones and respond to various beeps/tones and different speech signals. This will determine the nature of your problems.
STEP 4: More talking. We sit down again to explain the results of your diagnostic test(s) and discuss what needs to be done next. This might include amplification or hearing aids, or it might include a referral or follow-up with a physician, or quite simply, it might mean a return trip in a year to re-evaluate your hearing.
Whatever it is that draws you (or pushes you!) into our office, rest assured that we WILL take good care of you. If you have any questions about our office, the hearing evaluation process or anything else pertinent to hearing, ears and hearing aids, PLEASE give us a call.
We look forward to working with YOU!
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